COVID-19: Legal Aid BC now takes phone-only applications. Your questions answered.
Get a free professional mediator if:
If you're not sure how to approach the other parent, the mediator will help you.
Get a free professional mediator if:
Your mediator will work with you and the other parent remotely. They will use whatever technology everyone is comfortable using, (phone, Teams, Zoom, etc.). This service is free for all eligible British Columbians.
In some unhealthy relationships, one person has more power than the other. This can affect how well you communicate and cooperate as you separate. And it can show up as abusive behaviours. Your and your family's safety may be at risk.
If you're worried about a power imbalance, go through our Make a safety plan pathway first.
We'll do our best to get you an answer. If you're experiencing a technical issue, include your case ID in the details.
You'll get an email within two business days letting you know what information you'll need to gather for your mediator. If we can't help you, you'll get an email with resources to help you deal with your child support issues.
Once you've worked out the changes to your child support, your mediator will help you document the changes and give you resources for your next steps.
It’s a very good idea to have a lawyer look at it before you sign it. These resources will help.
If the mediator can't help you, they'll give you referrals to organizations who can help.